Refund Policy

Thank you for shopping with My City Services!

We strive to ensure that our customers are fully satisfied with their purchases. This Refund Policy outlines the terms and conditions under which refunds may be provided for products or services purchased through My City Services.

Eligibility for Refunds

We offer refunds under the following circumstances:

• The product or service was not delivered as described or was defective upon receipt.
• The service was canceled by My City Services before being rendered.
• You made a duplicate payment by mistake.

To be eligible for a refund, you must contact us within 7 days of the purchase date. Requests received after this period may not be considered.

Non-Refundable Items or Services

Refunds are not provided for the following:

• Change of mind after purchase.
• Services that have already been rendered or partially rendered.

Refund Process

If you are eligible for a refund, please follow these steps:

1. Contact our support team at [support@mycityservice.in] with your order number, reason for the refund, and any relevant documentation.
2. Our team will assess your request and respond within 3–5 business days.
3. If approved, your refund will be credited through your original payment method within 7–10 business days.

In some cases, we may offer store credit instead of a monetary refund, depending on the situation.

Late or Missing Refunds

If you haven’t received a refund yet:

• First check your bank account again.
• Then contact your credit card company—it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [support@mycityservice.in].

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: support@mycityservice.in

Website: My City Services